Supporting You, Amy the Postnatal doula is committed to providing quality services to you and this policy outlines my ongoing obligations to you in respect of how I manage your personal information.

I have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which information is collected, used, disclosed, stored, secured and disposal of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

Website Visitors – Gathering of Personally-Identifying Information

Certain visitors to the Supporting You, Amy the Postnatal doula website choose to interact in ways that require personally identifying information to be gathered.  The amount and type of information that Supporting You gathers depends on the nature of the interaction. For example, if you send me an enquiry, I will collect your name, phone number and email address. In each case, Supporting You collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Supporting You. Supporting You does not disclose personally identifying information other than as described below and visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities or being contacted.

Aggregated Statistics

Supporting You may collect statistics about the behaviour of visitors to its websites. For instance, Supporting You may monitor the most popular pages using 3rd party tools or use spam screening tools to help identify spam. Supporting You does not disclose personally identifying information other than as described below

Protection of Certain Personally Identifying Information

Supporting You discloses potentially personally identifying information only to those of its employees that (i) need to know that information in order to process it on behalf of Supporting You or to provide services available at the website, and (ii) that have agreed not to disclose it to others. Supporting You will not rent or sell potentially personally identifying and personally identifying information to anyone. Other than to its employees, as described above, Supporting You discloses potentially personally identifying and personally identifying information only in response to third parties where you consent to the use or disclosure and where required or authorised by law.

Supporting You takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally identifying and personally identifying information.

Website monitoring and cookies

When you look at this website, our internet service, analytics providers and third-party applications (such as Google Analytics), make a record of your visit and log information for statistical, analytical and website development purposes.

This website may use ‘cookies’. A cookie is a small text file placed in your browser which allows us to store your preferences and record information about your visit. We use cookies to record usage statistics for this site, such as the number of visits, assets viewed, browser type, and the way the site is navigated. In using these cookies, we do not retrieve or record any personal information such as names or email addresses. website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website. Some features of our website may not function properly without the aid of cookies. 

No attempt is, or will be made, to identify users or their browsing activities from website activity logs, except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect these records.

Email and feedback information

Your name, phone number and address details will not be added to a mailing list, nor will we disclose these details to third parties (other than for management, operation, development and advertising of the website) without your consent, unless where the disclosure is authorised or required by or under a law, or as already described in this privacy statement. Email messages may be monitored by our website support staff for system trouble shooting and maintenance purposes.

Although every effort will be made, we do not guarantee a reply to email correspondence and feedback received via this website.

Privacy Policy

Although most changes are likely to be minor, Supporting you may change its Privacy Policy from time to time, and in its sole discretion.  Visitors are encouraged to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change